We want to help you resolve your travel troubles!

If you're experiencing freezes, crashes, loading or general issues in your game, we recommend trying the following steps:

• Make sure you have a strong internet connection. If WiFi isn’t working, you can try using your data network connection.
• Ensure that you have the latest update of the game installed.
• Close all apps and restart the device.

We hope this helps you get back to your journey smoothly.

Need Further Assistance

If you've tried these steps and are still experiencing technical difficulties, please don't hesitate to contact us by clicking the 'Contact Us' button below. In your message, please describe the issue you're experiencing in detail and include a screenshot or video if possible. 

Our Support Team is here to help and we look forward to assisting you.